Connecticut Wax Center

Waxing FAQ

What are the 3 stages of hair growth??

Let’s Talk about Hair growth

The anagen phase, or growth phase, is when all new hair growth occurs. During the anagen phase, hair grows at its normal rate (an average of one-half inch per month), and 90% of the hairs will be in the anagen phase at any given time. Each specific hair can be in the anagen phase for an average of three to five years, but it can last as long as ten years in some cases.

The catagen phase, a transitional phase that follows the anagen phase, signaling the end of the growth phase. During the catagen phase, the hair follicle contracts and detaches from the dermal papilla (where it gets its nutrients). The hair bulb disappears and the root end of the hair forms a rounded club. Less than 1% of the hair will be in the catagen phase at any given time, and this phase usually lasts one to two weeks.

The telogen phase is also known as the resting phase and is the last phase in the hair’s growth cycle. The telogen phase lasts until the fully grown hair is shed. Hair that is in the telogen phase is usually shed during this phase, or after the start of the next anagen phase when it gets pushed out of the follicle.

This is important to know during waxing because we want to synchronize the stages of hair growth so the hairs are regenerated on roughly the same cycle. Therefore overtime if you are consistent with your waxing appointments you will have longer periods of smoothness. For best results at least 2-3 weeks of hair growth is recommended.

What parts of the body can be waxed??

If there is hair on it, we can wax it! We offer a full menu of services for both men and women, on every part of the body and face (excluding the head). Our wax is gentle enough to use on even your most delicate parts.

What is the process for waxing hair on the body and face??

At Tommy’s Wax Center you will experience our Signature 5-Step Process.

1) We CLEANSE the skin to remove any perspiration, oils, lotion, or make up that may be on your skin.

2) Our wax PROTECTs your skin by not adhering to it. Our special Ipanema wax is a hard wax that contains an essential oil base that will sooth your fragile skin. Luscious and rich, this wax goes on in a slightly thicker layer to surround and lift short, coarse, curly or stubborn hairs. Our Rose Petal Crème Wax is a lovely pink, crème wax is great for any skin type and especially kind to sensitive skin. Gently and efficiently lifts all types of hair. A pre-wax oil is used to prevent this wax from sticking to your skin to ensure the most gentile of hair removal processes.

3) Our WAX is made by a 4th generation refiner in Great Britain, internationally renowned by the country of origin for the world’s finest wax products. The wax is custom blended in small batches with unyielding attention to detail. They use only the finest in rosins and pure essential oils and carefully selected choice ingredients. We have two wax types for our technicians to choose from to be able to better serve every client, their hair type and every body part. End result is a happy guest without irritation and minimal redness.

  1. Our implements are cleaned with an antibacterial solution, then sanitized with a hospital grade disinfectant, then put into an AUTOCLAVE MACHINE. An autoclave is a pressure chamber used to sterilize equipment by subjecting them to high pressure saturated steam with high levels of heat, then sealing items into a bag. The high heat of the steam will kill most bacteria, spores, virus and fungi to prevent the spread of infection. This will ensure that every guest receives the upmost protection with each visit.


5. Our post wax array will calm and REFRESH the skin and/or protect from ingrown hairs. Visit our retail selection on your exit to learn the best way to care for your freshly waxed area in the comfort of your home.

What is hard wax??

Tommy’sWax Center uses a specially formulated hard wax, also known as stripless wax, that is applied to the skin and then removed without using a cloth strip. Once the wax is applied, it shrink wraps around the hair and dries to a flexible plastic. The benefit to using this type of wax is that it sticks to the hair and not the skin.

Does waxing hurt??

It can, but not as bad as you think. If you wax regularly, over time the pain becomes minimal and sometimes unnoticeable. We have highly trained Body Wax Specialists who go through an extensive training program to ensure that you get the most comfortable wax possible with amazing results. Our special wax gently removes the hair from the root weakening the follicle with as little pain as possible.

Why do I have to fill out a questionnaire before my service??

The questionnaire helps us find out if you have any allergies, health conditions, or are taking any medications, like Accutane which would not make you a good candidate to receive a service. We also need to know if you are using any topical lotions or creams like AHAs or Retin-A, which are not compatible with waxing. There are many medications that make your skin more delicate and sensitive to waxing. It is for your protection that we do this.

Should I have a glass of wine or take a pain reliever before I come? What about numbing creams??

No, you don’t need to take a pain reliever or drink any alcohol before you come. Actually, drinking before you wax can have the opposite effect. Alcohol dehydrates you, and when you are dehydrated, your skin becomes more sensitive to pain. Numbing creams are not recommended. They will cause you to feel the heat of the wax more intensely, as well as create a barrier that may stop the hair from properly adhering to the wax.

Do I need to exfoliate right before waxing??

No, but we do recommend that you exfoliate at least once a to remove dead skin cells and to keep ingrown hairs at bay.

Is it safe to wax when I am pregnant??

Yes, it is perfectly safe to wax while you are pregnant. Women can and have been waxed right up to their due date. If you become pregnant, it is important to wax on a regular basis as waxing maybe be more uncomfortable while pregnant. The hormones of pregnancy make you more sensitive to pain. Waxing frequently will help to ease much of the pain. Remember though, every pregnancy is different and if you have concerns, you should consult your doctor before waxing.

How long does my hair have to be before I get waxed??

This can vary person to person depending on your hair type. A good rule of thumb to use is, if you can pinch it, you can wax it. There has to be enough length for the wax to grab onto. For first time waxers, we recommend the hair to be a little longer, a quarter to half an inch. This will make your waxing experience more comfortable and we can more effectively remove all the hair and leave you with much smoother results.

I have eczema/psoriasis, can I still be waxed??

Yes, however, wax cannot be applied over skin that is irritated or broken. If you have a few spots of it, we can wax around it. Consult your doctor if you are concerned.

Is it ok to wax if I am sunburned??

No, you cannot wax if you have a sunburn. The skin is too sensitive. Our Specialists will not wax skin that is sunburned or damaged.

Should I tan before or after I wax??

Tanning is not recommended the same day that you wax. You should avoid tanning 24hrs before and 24hrs after tanning.

Should I have a spray tan before or after I wax??

After. If you spray tan before you wax, waxing will remove the spray tan when it exfoliates the dead skin cells. Since your skin will be freshly exfoliated, you should get great results from a spray tan after your wax.

I have my period, can I still get a bikini wax??

Yes, as long as you are wearing a tampon you can still get a bikini wax. It’s normal, everybody does it, so don’t be embarrassed. It is also important to know that waxing while having your period can be a little more painful than when you don’t have your period.

Do I have to take my underwear off for a bikini wax??

It depends on what type of bikini wax you are getting. If you are getting a Brazilian or a Full Bikini, you will have to remove your underwear since the hair will be removed from the labia. Scooting your underwear to the side lengthens the time of the service and can make the service more uncomfortable. If you are doing your Bikini Line or a Deep Bikini, you can leave your underwear on. However, we recommend removing the underwear for any bikini service, as it makes the service go faster, with less pain and embarrassment. Our Specialists are very professional and will go out of their way to make you feel comfortable during the entire service.

I’m a man, can I wax my face??

Men can always have their eyebrows, ears, and nose waxed. While we do offer lip, cheek, chin, and full face services for men, it is done at the discretion of the Wax Specialist. Your Specialist will determine the texture and density of your hair to see if it is able to be waxed. Men’s facial hair typically comes in coarse and close together. Waxing hair that thick and close together can cause damage to the skin and bleeding.

Will I bleed when I get waxed??

First time bikini and underarm waxing can sometimes cause minor bleeding, but it is nothing to worry about. Both are sensitive areas and if you have been shaving for a long time, the hair is very thick and coarse. When the hair is like this, it can bring a drop of blood up with it as it detaches from the follicle. It is completely normal and is nothing to be alarmed about. Over time with regular waxing, it will stop happening and the hair starts to grow in finer and thinner.

My hair is long, should I trim it before I come in??

No, let our experienced Wax Specialists take care of that for you. When you trim the hair yourself, you tend to cut of too much from certain areas. Doing this may limit the amount of hair that can be removed. If hair is trimmed too short, the wax will not be able to grab onto it. Let us take care of you.